Support
We’re here to help with Cheery Cow apps, including Yolkly and ShotPup.
Contact us
Email support@cheerycow.com. Include the app name (Yolkly or ShotPup), your device model, and iOS version if you’re reporting a bug. We typically respond within a few business days.
Frequently asked questions
- When will Yolkly be on the App Store? Yolkly is coming soon. This page will be updated when the App Store link is available.
- How do I manage or cancel my subscription? Subscriptions and free trials are billed by Apple. Open Settings → [your name] → Subscriptions on your iPhone to manage billing, renewal, or cancellation. Refunds are handled by Apple at reportaproblem.apple.com.
- How do I delete my account or data? In Yolkly, go to Settings → Delete account. Or email support@cheerycow.com from the address tied to your account. ShotPup stores data on your device, so deleting the app removes it. See our Privacy Policy for details.
- Is Yolkly medical or nutrition advice? No. Yolkly provides estimates and logging tools for general wellness purposes only, and ShotPup is informational only. See our Terms of Service.